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Frequently Asked Questions

Find quick answers to common questions about AutoWritten. Can't find what you're looking for? Our support team is here to help.

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AI & Content Creation

How does AI content generation work?

Our AI uses Google's Gemini 2.0 Flash model to analyze your topic or outline and generate high-quality, original content. The AI considers your brand voice, target audience, and SEO requirements to create articles that sound natural and engaging. You can regenerate, edit, and refine the content until it's perfect.

Can I customize the AI's writing style?

Absolutely! You can set your brand voice, tone preferences, and writing style guidelines. The AI learns from your preferences and feedback to maintain consistency across all your content. You can also specify target audiences, content objectives, and industry-specific requirements.

How original is the AI-generated content?

All content generated by AutoWritten is completely original and unique. Our AI doesn't copy existing content—it creates new articles based on understanding patterns in language and your specific requirements. Each piece is generated fresh and passes originality checks.

What types of content can I create?

You can create blog posts, articles, product descriptions, landing pages, marketing copy, and more. Our AI is trained on diverse content types and can adapt to different formats, lengths, and purposes. From short social media posts to comprehensive guides.

Can I edit AI-generated content?

Yes! Our platform includes a rich editor with markdown, WYSIWYG, and HTML modes. You can edit any AI-generated content, add your own sections, insert images, and make it perfectly match your vision. Think of AI as your writing assistant, not replacement.

Pricing & Plans

Is there really a free plan?

Yes! Our free plan includes 5 AI-generated articles per month, 1 custom domain, and access to basic themes. It's perfect for trying out AutoWritten and small personal projects. No credit card required to start.

Can I change my plan at any time?

Absolutely. You can upgrade or downgrade your plan at any time from your dashboard. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period, and you keep access to all features until then.

What happens if I exceed my plan limits?

On the free plan, you'll be unable to generate new content once you hit your limits. On paid plans, we offer automatic overage billing at competitive rates, or you can set spending limits to stay in control. We'll always notify you before any overage charges.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee on all paid plans. If you're not satisfied with AutoWritten, contact our support team within 14 days of your subscription for a full refund, no questions asked.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. Enterprise plans can arrange for invoicing and annual billing.

Domains & Websites

How do custom domains work?

You can connect any domain you own to AutoWritten. We provide a simple DNS configuration wizard that walks you through the setup. Once connected, we automatically provision SSL certificates and deploy your content globally via CDN.

Can I use my existing domain?

Yes! You can use any domain you already own. Our DNS wizard will guide you through updating your domain's DNS settings to point to AutoWritten. The process typically takes 5-15 minutes and we monitor the setup for you.

What if I don't have a domain?

No problem! You can register a new domain through most domain registrars (like GoDaddy, Namecheap, or Google Domains) and then connect it to AutoWritten. We'll guide you through the entire process.

How many websites can I manage?

The number of domains depends on your plan: Free (1 domain), Professional (10 domains), Enterprise (unlimited). Each domain can have its own theme, content, and settings, all managed from your central dashboard.

Are SSL certificates included?

Yes! We automatically provision and maintain SSL certificates for all your domains at no extra cost. Your websites will always be secure (https://) and trusted by browsers and search engines.

Technical & Features

How fast are the websites?

Very fast! We use Firebase hosting with a global CDN, which means your content is delivered from servers close to your visitors. Most pages load in under 2 seconds worldwide. We also optimize all images and code automatically.

Is the platform mobile-friendly?

Absolutely. All our themes are fully responsive and optimized for mobile devices. Your content will look great on phones, tablets, and desktops. We follow Google's mobile-first indexing best practices.

Can I export my content?

Yes, you own all content you create. You can export your articles in multiple formats (HTML, Markdown, PDF) at any time. If you ever decide to leave AutoWritten, you can take all your content with you.

Do you provide analytics?

Yes! We provide detailed analytics including page views, visitor locations, popular content, SEO performance, and more. You can also connect Google Analytics 4 for even deeper insights.

Is there an API?

We're working on a public API for enterprise customers. If you have specific integration needs, contact our team to discuss custom solutions and early access to API features.

Security & Privacy

How secure is my data?

We take security seriously. All data is encrypted in transit and at rest. We're working toward SOC 2 compliance and follow industry best practices for data protection. Your content and personal information are safe with us.

Who can see my content?

Only you can see your drafts and unpublished content. Published content is visible on your public websites as intended. We never share, sell, or use your content for training purposes without explicit permission.

Where is my data stored?

Your data is stored on Google Cloud Platform (Firebase) with servers primarily in the US. We use Google's enterprise-grade infrastructure with 99.9% uptime SLA and automatic backups.

Can I delete my account and data?

Yes, you can delete your account at any time from your settings. We'll permanently delete all your data within 30 days, except for basic billing records we're required to keep for legal purposes.

Still Need Help?

Our support team is ready to help you succeed with AutoWritten. Get in touch and we'll respond within 24 hours.